Terms of Service

By accessing or using Zen Intent's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms apply to all visitors, users, and customers of the platform.

Zen Intent provides AI-powered lead generation services. We deliver enriched business lead data including contact information and intent scoring, together with enrichment covering technology stack analysis, review sentiment, company size signals, and decision-maker profiles. Leads are sourced from publicly available data and enriched using proprietary AI technology.

To use our services, you must create an account with accurate and complete information, either with an email address and password or by signing in with Google. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. As described in our Privacy Policy, we collect limited device characteristics at registration and sign-in to prevent fraudulent or duplicate accounts.

• Lead credits are purchased as one-time packs, or come with a monthly or annual subscription plan
• Credits can be used across any available industry and location; a single request can return up to 500 leads
• The credit cost per lead is shown before you confirm a request
• If a request cannot be fully filled, the credits for undelivered leads are returned to your balance automatically
• One-time credits do not expire. Monthly plans add their credits every month, and annual plans add the whole year's credits when each year starts. Unused subscription credits carry over only up to a limit tied to your plan's allowance
• New accounts may be offered a free trial of a subscription plan. Credits received through a trial, a promotion or a gift have no cash value
• Credits are non-transferable between accounts and have no cash value outside the platform

You agree to use the lead data provided by Zen Intent only for legitimate business purposes. You may not:

• Resell, redistribute, or sublicense lead data to third parties
• Use lead data for unlawful purposes, harassment, or spam
• Attempt to reverse-engineer our AI scoring or enrichment systems
• Scrape, crawl, or automated-access our platform without written permission
• Use our services in violation of any applicable laws including CAN-SPAM, GDPR, or TCPA

While we strive for high accuracy, lead data is sourced from public information and may contain inaccuracies. Zen Intent does not guarantee 100% accuracy of contact information, business details, or lead scores. Lead scores are AI-generated estimates and should be used as guidance, not guarantees.

If we deliver fewer leads than you requested, the credits for the undelivered leads are returned to your balance automatically, with no request needed. In addition, if more than 20% of leads in a delivery batch have invalid or unreachable contact information, we will replace those leads at no additional charge. Replacement requests must be submitted within 14 days of lead delivery. We do not offer refunds for leads that were accurately delivered but did not convert.

Subscription payments are not refunded in part. If you cancel a monthly or annual plan, it stays active until the end of the period you have already paid for, and credits already added stay in your balance. Nothing is charged after that, and no refund is given for the unused part of the period. When you move from a monthly plan to an annual one, the unused part of your current month is credited against the first annual charge. A free trial costs nothing if you cancel before it ends. If we charge you in error, we will refund the incorrect amount. This does not limit any refund you are entitled to by law.

All prices are listed in USD. Payments are processed securely by Stripe; we do not store your full card details. Payment is due at the time of purchase for one-time orders. Monthly subscriptions are billed automatically each month, and annual subscriptions once a year, in advance on each renewal date, at the price shown when you subscribed. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

All content, features, and functionality of the Zen Intent platform, including but not limited to text, graphics, logos, AI models, and software, are the exclusive property of Zen Intent and are protected by intellectual property laws.

To the maximum extent permitted by law, Zen Intent shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities arising from your use of our services.

We reserve the right to suspend or terminate your account at any time for violations of these terms. Upon termination, your right to use the service ceases immediately. Any unused credits will be forfeited unless otherwise required by law.

By agreeing to these terms you consent to receive text messages from Zen Intent at the phone number held on your account. These cover account and service notices, updates about your lead requests, and occasional news about the product.

Message and data rates may apply, and message frequency varies. Reply STOP to any message to opt out, or HELP for help. You can also turn text messages off at any time under Settings, then Profile. Opting out costs you nothing: your account, your credits, and every other way we contact you carry on unchanged. Carriers are not liable for delayed or undelivered messages.

If you asked us for a lead list on our home page and gave us an email address and phone number before creating an account, the same applies to that number from the moment you ticked the box, and this section is what you agreed to. Reply STOP to any message to opt out. You do not need an account to opt out, and opting out before you create one still holds afterwards.

Our SMS Terms set out these messages in full: what we send, how you opt in, what they cost, and how to stop them or get help.

We may modify these terms as the service evolves. When we make material changes, you will be asked to review and accept the updated terms the next time you sign in, and you will not be able to continue using the platform until you do. The current version, with its last updated date, is always available on this page.

If you have any questions about these Terms of Service, please contact us at info@mail.zenintent.io.